Shipping & Delivery
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Shipping outside of Tennessee is a $50.00 flat-rate fee, UPS Next Day or FedEx Express Overnight, signature required. Orders over $350 qualify for free shipping.
Shipping inside Tennessee is a $30.00 flat-rate fee, UPS Next Day or FedEx Express Overnight, signature required. Orders over $350 qualify for free shipping.
We understand the frustration of opening the box and finding dead corals. As such we offer standard DOA protection if your corals are not alive on arrival we will issue store credit for the full purchase price minus shipping. In order to receive this guarantee, you must send a clear photo of the corals inside the bag/container they were shipped in within 2 hours of delivery of all corals. Past this we offer a 24 hour health guarantee so if the coral perishes within 24 hours you are covered for store credit. Please have coral shipped to you only when you can accommodate the arrival.
The DOA guarantee requires that a photo of the deceased animal be sent to firstname.lastname@example.org within 2 hours of arrival of the package. If a deceased coral is received, a credit for the full price minus shipping will be issued. If a re-ship is selected buyer is responsible for shipping. We want you to buy with confidence, so any questions, please contact us.